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Singapore Airlines

  • Writer: servicesplusstartup
    servicesplusstartup
  • Oct 2, 2025
  • 2 min read

Singapore Airlines name change policy enables passengers to correct their names if it doesn’t match exactly with legally authorized documents. If the passenger’s name has any error he/she is not allowed to travel in Singapore Airlines. The passengers can make minor changes to their names including 2-3 characters, typos, misspellings, or major changes like middle name, surname, or even entire name.

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There are some limitations under Singapore Airlines name change policy

  • The passengers cannot change the entire name or the change of an individual.

  • Tickets are non-transferable.

  • You can correct your name before the flight takes off, otherwise, you will not be able to travel or pass the board.

  • Singapore Airlines is not allowed to make corrections by phone.

  • Legal documents are required for the correction of your name.

Who is eligible for the Singapore Airlines Name Change Request Form?

The passengers who are members of PPS or KrisFlyer, or the membership card name matches the name on the passport, in case if it doesn’t match the passengers have to fill out the Singapore Airlines Name Change Form.

or

They can email to: KF_contact@singaporeaircom.sgFax: +65-6789-8777

After receiving your request form, Singapore Airlines will update the changes, you asked for but changes may apply. It varies between USD 10 OR 1,000 KrisFlyer for a new membership card.

Ways to correct your name

The passengers can contact customer care service, or visit the airport. If you have booked your ticket through a travel agent, you have to go to the travel agency.

How do contact customer care for Singapore Airlines name change policy?

  • Call on the toll-free number +65-6407-5332

  • Explain to the agent about the correction you want to make in your name.

  • Give all the necessary details like booking number, last name, full name, middle name, etc.

  • The agent will fetch all your details.

  • You have to provide the details of the document or submit all the required details like marriage certificate, and legal documents to support your correction process.

  • Complete the payment if they ask for it.

  • After payment, you will receive a confirmation in your email.

What are the documents required for Singapore Airlines Name Change Policy?

The passengers have to submit

  • Marriage certificate

  • Court papers

  • Adaptation papers

  • Divorce papers

  • Green card

What are the fee criteria under Singapore Airlines Name Change Policy?

If the passengers want to make minor changes like misspellings, or typos, Singapore Airlines doesn’t charge any fee. If you decide to make major changes, you have to pay a change fee for it. Singapore Airlines Service Fee(OC Tax)of USD in the UK and for other countries.

The fee range varies according to the fare types USD 75 (Economy Class), USD 100 (Premium Economy Class), USD 200 (Business Class), and USD 500 (First Class). For more queries call the Singapore Airlines customer care service for more detailed information.

 
 
 

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